To see how to view your certificate through the website, please go to
My Results and My Uploaded Training
If you are using the Android App, please go to
How do I print off a certificate or where can I find my results? - Android Device
If you are using the Apple App, please go to
How do I print off a certificate or where can I find my results? - Apple Device
If you have followed these instructions but you are still unable to open the certificate, please email info@humanfocus.co.uk along with your Organisation Identifier, Person Identifier, Course name/number and the device you are using. A screenshot will also assist us in investigating this further for you.