Is the video buffering or not loading? If so please go to our Buffering and Loading Issues help page
You could also try the following:
- Ensure you are using the internet browser Google Chrome
- Ensure you have enabled Cookies. Go to our Enabling Cookies help page to see how to do this.
- If you are using a phone or a tablet, ensure you are using our App. Click here to see how to download our App.
- Try accessing the course on a different device
If you are still having difficulties, please contact our Customer Support Team by emailing info@humanfocus.co.uk